Duty Free Americas is also garnering recognition on the other side of the world from the Uruguay border.
DFA was awarded 2018’s Best Store Performance – General Retail Award for its store in Shoppes at Venetian, Macau, China last month. The Sands Retail Awards ceremony is held annually to recognize and reward retailers for their commitment to service excellence at Shoppes at Venetian, Shoppes at Four Seasons, Shoppes at Cotai Central, and Shoppes at Parisian. The General Retail Award is the most prestigious of the various award categories, and Duty Free Americas was selected as the top performer from among more than 850 retailers.
Jerome Falic, Chief Executive Officer of Duty Free Americas, said: “We are immensely proud to have won this award. It is a confirmation of the superb results we have achieved by continuously seeking to improve our store through remerchandising and remodeling and by paying especially close attention to product range and customer service.
“Sands Retail and its judges had hundreds of first-class retailers to choose from, and we are extremely grateful to them for their support. The Sands team has been instrumental in helping us move our business forward, and we look forward to a continued partnership with them in the future. We would also like to thank our suppliers for helping us provide our customers with many of the world’s best brands.
“Finally, we deeply appreciate Yvelisse Diaz, Cecily Ho, and the entire Duty Free Americas Macau team for their tireless efforts and dedication. Duty Free Americas constantly strives for excellence, and we are delighted and proud to have received an award such as this, which reflects our status as a leader in the travel retail industry.”