Airports

3Sixty opens at Dallas Fort Worth Terminal C

Florida-based 3Sixty Duty Free & More has celebrated the grand opening of a new store located at Terminal C of the Dallas Fort Worth International Airport. Responding to the sharp increase in domestic traffic in Dallas Fort Worth, (which they say  is currently the world’s busiest airport), 3Sixty has deployed a range of creative strategies […]

Ethos Farm & ABM create “magic moments” for passengers as they launch guest experience and concierge operations at LaGuardia Airport Terminal B

Ethos Farm launched a Guest Experience ambassador, concierge and VIP program at LaGuardia Airport’s newly redeveloped Terminal B on August 1, 2020. The contract is in partnership with ABM Industries and LaGuardia Gateway Partners. The terminal serves American Airlines, United, Southwest and Air Canada. Lauren Walsh, Co-Founder Ethos Farm Americas, explains the concept behind the new program. “The Guest Experience […]

U.S. airport store re-openings

Duty Free Americas Duty Free Americas has recently opened a few of its stores in Miami International Airport, confirms DFA CEO Jerome Falic. As reported last month, DFA has retained an Aventura-based physician, Dr. Michael Braun, to guide the company as it gets ready to re-open select stores closed due to the COVID-19 pandemic. “We […]

New for1314 consortium introduces innovative high-tech solutions to combat current challenges

for1314, the intriguingly named consortium formed earlier this summer by travel retail industry veterans Christoph Henkel, Denz van der List, and Adil Raïhani, has taken the next step with its portfolio of “sophisticated, affordable technology” by introducing Density, a scalable people counting system. Designed to measure real-time space occupancy, not just entrance/exit count, Density has […]

Atlanta City Council votes to extend rent relief at Hartsfield-Jackson for concessionaires

The Atlanta City Council has voted to approve a request by Atlanta’s Hartsfield-Jackson International Airport to extend rent relief to airport restaurant and shop operators for a year, as the concessionaires continue to suffer from drastically reduced passenger traffic during the coronavirus pandemic. The Atlanta City Council Transportation Committee recommended to the Atlanta City Council […]

IAADFS joins U.S. airport concessions groups seeking $5 billion in financial relief

The International Association of Airport Duty Free Stores (IAADFS) co-authored a letter to the U.S. Congress with the Airport Restaurant and Retail Association (ARRA), the Airport Minority Advisory Council (AMAC), the National Parking Association (NPA), and the American Car Rental Association (ACRA), asking the U.S. Congress to provide financial relief for duty free, travel retail, […]

Vantage Airport Group opens new Terminal B Arrivals & Departures Hall at New York’s LaGuardia International Airport

New York LaGuardia International Airport officially opened its new Arrivals & Departures Hall at Terminal B on Saturday, June 13. The opening represented a significant milestone in the $5.1 billion transformation of the airport, reports Vantage Airport Group, the lead equity investor, developer and manager of LaGuardia Gateway Partners, which has been overseeing the redevelopment and […]

Airlines, airports gear up for cautious re-openings

A special TMI round-up compiled by Lois Pasternak   Airports and airlines in some major countries are getting ready to emerge from lockdown, even as the world reached the unimaginable milestone of 5 million confirmed cases this week. More than 328,000 people have died to date and the real number is likely much higher. The […]

The future of airport concessions in a post-COVID-19 world

ALAN GLUCK, Sr. Manager Aviation, ICF Concessionaires need to understand the new business reality when they ask for relief   COVID-19 has sent shockwaves throughout the world. From layoffs to business closings, social distancing to shopping only on days that correspond to the first letter of your last name, we have all seen and felt […]

International Shoppes enhances “store-side” airport service to protect passenger safety

With fewer people flying because of the COVID-19 pandemic and those who are traveling through airports concerned for their safety, International Shoppes has updated its ishoppes.com website and expanded its pre-order program to allow for “store-side pickup.” “This is a good example of how International Shoppes is adapting to the new landscape,” International Shoppes Vice President Matt […]

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