Airports

MAG USA to open new Escape Lounge at Fort Lauderdale-Hollywood International

Chicago-based MAG USA has been awarded the contract to build and operate an Escape Lounge at Florida’s Fort Lauderdale-Hollywood International Airport (FLL) post security in Terminal 3. The contract is a joint venture with Gideon Toal Management and Superior Hospitality Group. MAG USA anticipates this lounge to open near the end of this year. Escape Lounge FLL will be a common-use […]

Argentina extends AA2000’s airport concession by 10 years

The Argentine Government has extended the airport management concession contract held by Aeropuertos Argentina 2000 (AA2000) by 10 years, until 2038. The current contract was due to expire in 2028, and the extension follows a recommendation by ORSNA, the Government control-led airports regulator. AA2000 has agreed to invest a minimum of US$2.5bn during the remaining […]

Marshall Retail Group opens first LEGO airport store in the U.S. at Salt Lake City International Airport

Marshall Retail Group (MRG), a WHSmith Company, continues to open some of the most innovative and exciting retail concepts in U.S. airports. In addition to the stunning new concepts the travel retailer opened in LaGuardia Airport (LGA) Terminal B in June (the 15,000-square-foot The Bowery Bay Shops and 5,000-square-foot The DEAN men’s emporium), the company now adds the first LEGO branded […]

IAADFS webinar: key operators see more challenges ahead before recovery begins mid-2021

The International Association of Airport Duty Free Stores hosted a critical, informative webinar on Dec. 2. An expert panel of duty free operators discussed their perspectives on the current business challenges confronting the travel retail industry in the Americas due to the COVID-19 crisis and their perceptions regarding future opportunities. Entitled Managing Through COVID: From Crisis […]

Grab partners with AtYourGate to deliver integrated meal delivery service at PHL

Airport e-commerce platform Grab continues to expand its contactless food services to airport locations throughout the United States. PHL Food & Shops, the concessions program at Philadelphia International Airport (PHL) run by Marketplace Development, is the first airport program in the U.S. offering a collaboration between Grab and in-airport food delivery service AtYourGate. The service […]

Ethos Farm & ABM create “magic moments” for passengers as they launch guest experience and concierge operations at LaGuardia Airport Terminal B

Ethos Farm launched a Guest Experience ambassador, concierge and VIP program at LaGuardia Airport’s newly redeveloped Terminal B on August 1, 2020. The contract is in partnership with ABM Industries and LaGuardia Gateway Partners. The terminal serves American Airlines, United, Southwest and Air Canada. Lauren Walsh, Co-Founder Ethos Farm Americas, explains the concept behind the new program. “The Guest Experience […]

LaGuardia Gateway Partners opens first seven gates of Western Concourse in new Terminal B

LaGuardia Airport opened the first seven gates of the Western Concourse of the new state-of-the-art Terminal B on August 5. When fully complete, it will be the home for American Airlines’ LaGuardia operation. The new 218,000sqf concourse will open in two phases. In this first phase, seven of 17 gates will open, along with the Gotham […]

Aer Rianta International back in business at Montréal- Trudeau International Airport

Aer Rianta International (ARI) has re-opened The Loop international store at YUL Montréal- Trudeau International Airport. The store has been closed since March 24, in line with the government order for the closure of all non-essential outlets to contain the spread of coronavirus. ARI’s team in North America has taken a wide range of measures to […]

New for1314 consortium introduces innovative high-tech solutions to combat current challenges

for1314, the intriguingly named consortium formed earlier this summer by travel retail industry veterans Christoph Henkel, Denz van der List, and Adil Raïhani, has taken the next step with its portfolio of “sophisticated, affordable technology” by introducing Density, a scalable people counting system. Designed to measure real-time space occupancy, not just entrance/exit count, Density has […]

U.S. carriers begin to resume flights to China and other international destinations

Delta Air Lines re-started service between Seattle and Shanghai-Pudong via Seoul-Incheon on June 25, operating twice per week. From July and beyond, it will also operate once-weekly flights from Seattle and Detroit, also via Incheon. Delta is the first U.S. airline to re-connect the U.S. and China since the temporary suspension in February due to the […]