Cruise

Starboard Cruise Services and Carnival Horizon welcome Invicta Watches’ Boutique At-Sea

 Starboard Cruise Services and Invicta Watches celebrated the opening of the watch brand’s new boutique at-sea onboard Carnival Horizon on May 20. Joined by the captain and ship officers and company executives, Invicta Watches’ brand ambassador ushered in the grand opening of the retail store with a ribbon cutting and special promotions throughout the day. Located on […]

MSC Cruises to build multi-ship terminal at PortMiami

MSC Cruises received approval to build a highly-innovative cruise terminal at PortMiami in April. The new facility will be capable of hosting two mega cruise ships at the same time, handling up to 28,000 passenger movements per day, and will support the cruise line’s expanding presence in North America and in the Caribbean in particular. MSC Cruises currently operates […]

Dufry consolidates partnership with Holland America Line by expanding retail concession to entire fleet of ships

Dufry has signed a contract to expand its concession with Holland America Line to operate duty free shops onboard 6 additional cruise ships for 5 years. With the new agreement, Dufry will now operate duty free shops on the entire HAL fleet, which covers all major tourist routes in the world. Following the contract signed in 2018, Dufry and Holland America Line’s new agreement covers more than 1,500 sqm of additional retail space. Dufry will now […]

Panama tenders $9 million cruise terminal operation

The Panama Maritime Authority has announced the tender for the operation and maintenance of the cruise terminal on Perico Island. The terminal is located at Panama City’s Amador Causeway, near the Pacific entrance to the Panama Canal. In this phase of the project, the terminal will be able to berth two large ships up to 380 meters/1,247 […]

CLIA reveals cruise passenger insights

Cruise industry trade group CLIA released the latest global cruise passenger statistics last week, showing that 28.5 million people took a cruse last year, up by 7% over 2017. North American travelers continue to embrace cruising, said the report, with an annual passenger increase of 9% (14.2 million passengers) in 2018. Cruising represents only 2% of the […]

Starboard Cruise Services appoints Brenda Yester Baty as Chief Commercial Officer

Starboard Cruise Services has appointed Brenda Yester Baty to the new role of Chief Commercial Officer (CCO). In this newly created position, Baty will guide the company’s discipline for integration of business insights, shopper and market intelligence into operational execution and program development to further enhance Starboard’s delivery of exceptional guest experiences, says the company. Baty […]

Dufry tailors its airport expertise to onboard cruise sales

Dufry Cruise Services, the giant retailer’s former Flagship division that was renamed in 2018, has grown significantly over the past few years – from handling the retail concessions onboard only 9 ships in 2012, to working with 32 ships as of 2018. From its beginnings working with Norwegian Cruise Line, Dufry Cruise Services now operates […]

m1nd-set report: global cruise shopping is “every marketer’s dream scenario”

In its latest report, Swiss research agency m1nd-set takes a close look at onboard cruise shop-ping and how it compares with shopping at airports, concluding that cruise shopping “is every marketers’ dream scenario.” The m1nd-set research identified significant differences between international travelers shopping onboard cruise ships and in airports in terms of scale of business, […]

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