DFWC

Latest DFWC KPI Monitor underlines the importance of differentiation

  International travelers want uniqueness and differentiation in the travel retail offer, marking them as key satisfaction drivers in the latest DFWC KPI Monitor. The Q1 2017 monitor, produced in partnership with Swiss based research and consultancy agency m1nd-set, also shows that value for money remains the most important satisfaction driver. New and different products […]

DFWC launches quarterly Global Shopping Monitor

The Duty Free World Council (DFWC) has conducted a Global Shopping Monitor of duty free shopping trends in the fourth quarter of 2015. The quarterly Global KPI Monitor is part of a continuous project to measure perceptions of the duty free & travel retail industry among travelers, conducted in partnership with research & consulting company m1nd-set. “This is an exciting […]

Duty Free World Council to develop industry database

The new Duty Free World Council is developing a global Industry Database. It has com- missioned consultants Harry Bush and Daniel Storey to prepare the study under coordinator Kshitij “Kay” Goyal. Bush and Storey will also dev- elop an Industry Profile and the first of a series of Economic Im- pact Studies detailing the econ- […]

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