While airport passenger levels are still drastically below 2019 peaks for Aer Rianta International in Montreal and Quebec, Canada – passenger numbers for 2021 were only 19% of 2019 traffic numbers and resulting travel retail sales were 26% of 2019 levels—the company has made some important adjustments to how it does business as recovery moves […]
Jackie McDonagh
IAADFS Webinar: View from the Americas/Northern exposure
Travel and air traffic is still down by record levels but select markets in the Americas are beginning to see signs of improvement that will hopefully flow over into 2021, according to the retailers participating in the webinar hosted by the International Association of Airport and Duty Free Stores in early December (TMI, issue vol. […]
ARI’s Jackie McDonagh: “Treat every customer like gold”
Since Aer Rianta International reopened The Loop international store at YUL Montréal- Trudeau International Airport in July, passenger traffic has not picked up to the level that was expected. Fewer passengers means that sales are low, only a fraction of what they had been before the coronavirus pandemic brought global travel to a stand-still and […]
Aer Rianta International back in business at Montréal- Trudeau International Airport
Aer Rianta International (ARI) has re-opened The Loop international store at YUL Montréal- Trudeau International Airport. The store has been closed since March 24, in line with the government order for the closure of all non-essential outlets to contain the spread of coronavirus. ARI’s team in North America has taken a wide range of measures to […]