Reframing the cruise retail experience in a post-COVID world Amidst the slowdown and uncertainty facing the cruise industry as a result of the coronavirus pandemic, Starboard Cruise Services is focusing on reframing onboard guest engagement for when cruising returns. Starboard President and CEO Lisa Bauer talked to TMI about how Starboard will adapt to new requirements and […]
Travel Retail
U.S. airport store re-openings
Duty Free Americas Duty Free Americas has recently opened a few of its stores in Miami International Airport, confirms DFA CEO Jerome Falic. As reported last month, DFA has retained an Aventura-based physician, Dr. Michael Braun, to guide the company as it gets ready to re-open select stores closed due to the COVID-19 pandemic. “We […]
Carolyn Mariani starts own consultancy
Carolyn Mariani, one of the best-known and respected figures in travel retail, has started her own consultancy. A super star in inflight, she spent more than 17 years with 3Sixty Duty Free & More (formerly DFASS) in Miami, and now she’s bringing all that knowledge to her own business, appropriately named PIVOT305. “After more than 20 […]
Travel Markets Insider Newsletter Vol. 21 No. 25
The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link. We are very pleased to be starting off this issue of Travel Markets Insider with the positive news that Aer Rianta International has re-opened The Loop store at YUL Montreal-Trudeau International Airport, which had been closed since March 24 due to […]
We An Idea agency helping luxury brands prepare for business after travel stores re-open
Despite the dire impact on the travel retail sector from the curtailment of flights throughout the Americas, a number of companies are preparing exciting new innovative design displays at the point of sale for when flights begin to fly again. We An Idea, a creative agency formed in 2016 by Juan Trelles and Ernesto Cajias, […]
Travel Markets Insider Newsletter Vol. 21 No. 24
The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link. Today’s issue of Travel Markets Insider is our most positive in two months, even as the confirmed number of cases in the United States surges past three million and hard-hit Brazil passes 1.7 million cases […]
Travel Markets Insider Newsletter Vol. 21 No. 23
The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link. This week’s issue of Travel Markets Insider focuses on a slew of airport and aviation developments in the Americas, beginning with the petition by several U.S. industry associations (The International Association of Airport Duty Free Stores; the […]
IAADFS joins U.S. airport concessions groups seeking $5 billion in financial relief
The International Association of Airport Duty Free Stores (IAADFS) co-authored a letter to the U.S. Congress with the Airport Restaurant and Retail Association (ARRA), the Airport Minority Advisory Council (AMAC), the National Parking Association (NPA), and the American Car Rental Association (ACRA), asking the U.S. Congress to provide financial relief for duty free, travel retail, […]
Travel Markets Insider Newsletter Vol. 21 No. 22
The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link. BREAKING NEWS: FDFA cancels 2020 convention Canada’s Frontier Duty Free Association (FDFA) today took the difficult decision to cancel its annual convention set to take place in Toronto in November 2020. Toronto is currently restricting […]
UNWTO: 100% of global destinations now have COVID-19 travel restrictions
The World Tourism Organization (UNWTO) today reported that the COVID-19 pandemic has prompted all destinations worldwide to introduce restrictions on travel, which represents the most severe restriction on international travel in history. No country has so far lifted restrictions introduced in response to the crisis. Following up on previous research, the latest data from the […]
DFWC: Key WHO meetings on tobacco rescheduled until 2021
The World Health Organisation today announced the postponement of key meetings on illicit trade and tobacco control until November 2021. The DFWC has expressed serious concern at proposals that will be discussed at these meetings, including the allegation that the duty free industry is a source of illicit trade. The WHO has said that its ultimate […]
Travel Markets Insider Newsletter Vol. 21 No. 14
The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link. The COVID-19 pandemic is taking a devastating toll on the travel retail businesses globally and in this week’s issue two of the industry’s major players, Dufry (along with its Hudson division) and Gebr. Heinemann detail steps they are taking to survive and […]
World Class Brands and Travel Retail Global partner to create “relevant” Protect-Aid travel disinfectant kit
Travel retail companies World Class Brands and Travel Retail Global have collaborated to create a new concept for disinfectant and protective products called Protect-Aid(tm). The Protect-Aid Kit contains two pairs of latex powder-free gloves, two disposable face masks, one 50 ml bottle of hand sanitizer with Aloe Vera and 10 disinfecting surface wipes. Both the […]
WTDC: adapting for today, preparing for tomorrow
WTDC, Miami’s family-owned Foreign Trade Zone company that specializes in logistics for spirits for the duty free/travel retail and cruise industries, has responded to the COVID-19 pandemic with a three phase plan designed to keep its employees safe and the supply chain uninterrupted. WTDC is categorized by Florida and Miami-Dade County as an essential company […]
The eerie stillness of empty airports: A Photo Essay
The figures cited in the article on this page are staggering and nearly incomprehensible. Air passenger traffic at these three major U.S. airports are reported to be down between 90 and 95% from the same period last year – and they are not alone. For an idea of what this looks like in reality, TMI […]