On Thursday, July 21, 2016, Toronto Pearson International Airport officially opened a 50,000 square foot space in Terminal 3 for passengers to “eat, shop, relax and recharge.”
The new revitalized space marks the next step in the evolution of Terminal 3, and features shops and restaurants from HMSHost, OTG, Dufry Duty-Free and Paradies Lagardère Travel Retail said the airport officials.
To celebrate the opening, passengers were treated to multicultural dance performances representing several international destinations serviced in Terminal 3 along with free sampling at dining locations and gifts with purchase at retail stores.
The new area is located just past security screening, and includes Dufry Duty Free (formerly Nuance), Discover Canada, iStore, Canadian clothing brand Lolë, and Relay books and news-stands. Several new restaurants were also introduced.
Toronto Pearson officials say they are dedicated to making all aspects of new spaces passenger-centric. The heart of this new space incorporates a large skylight bringing natural light into an area filled with comfortable seating, charging stations integrated into tables, LED trees, and other whimsical elements aimed at helping ease the stress of travel.
The design language incorporated throughout this new section improves way-finding by creating intuitive flows for the passenger. Updated amenities improve accessibility and passenger comfort, and the digitally enhanced network of larger-than-life Samsung screens and back-end Cisco technology provide passengers with important flight information at key decision areas.
The Terminal 3 Enhancement Project, expected to be completed in 2017, will improve passenger flow, introduce new and refreshed facilities and retail offerings, and better meet the needs of airport users today and in the future.
Toronto Pearson is Canada’s largest airport and handled 41 million passengers in 2015.
“The newly redesigned space in Terminal 3 marks another major milestone in our work to ensure every element of the airport becomes one that enhances
the passenger experience,” said Scott Collier, Vice President, Customer and Terminal Services, Greater Toronto Airports Authority, which operates the airport. “Passengers want a relaxing space to unwind before a trip, they want to charge their devices, and a variety of places to eat and shop. This new entry to the gates delivers on that in a big way.”