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Today’s issue of Travel Markets Insider is our most positive in two months, even as the confirmed number of cases in the United States surges past three million and hard-hit Brazil passes 1.7 million cases according to Johns Hopkins University’s tracking map today.
Nevertheless, as lockdowns begin to ease in some countries, the focus is shifting to recovery, illustrated by the myriad new management positions announced as companies implement novel initiatives and priorities to move forward when business gears up again, as well as our special reports on a several innovative new products and services designed to make returning travelers feel safe.
PEOPLE & ASSOCIATION NEWS
In Association developments, the Americas-based International Association of Airport and Duty Free Stores (IAADFS) held Board elections and renamed Dufry’s Rene Riedi as chairman; and Nigel Keal was re-elected president of the European Travel Retail Confederation. See full board slates on page 1.
TFWA announced that it will be hosting a 3-day virtual event on recovery of the duty free and travel retail industry in China in December. Page 1
And we send best wishes to retiring Philip Eckles, whose 25+ year career with Aer Rianta International around the world included six years in North America and the Caribbean. Page 1.
In more PEOPLE News:
Gebr. Heinemann names Dirk Schneider new CCO and announces that after more than 40 years with the company, Kay Spanger will be retiring at the end of the year. Full story on page 2.
Coty Inc. has named former L’Oréal president as its new CEO, as Peter Harf, considered the architect of the modern Coty, moves up to Executive Chairman. Page 2.
The Estée Lauder Companies has named a slew of new appointments as the beauty giant prepares to leverage its data and expertise to drive future growth. Pages 2-3.
AT THE POINT OF SALE
Montblanc’s #ToThoseOutside campaign that supports those helping to keep us safe through this pandemic, displays relevance and compassion. Page 3.
INNOVATIONS IN SERVICE, TECHNOLOGY AND PRODUCTS
TMI SPECIAL FEATURE: TECHNOLOGY
New for1314 consortium introduces innovative high-tech solutions to combat current safety challenges. The intriguingly named consortium formed earlier this summer by travel retail industry veterans Christoph Henkel, Denz van der List, and Adil Raïhani, has taken the next step with its portfolio of “sophisticated, affordable technology.” Read more on page 4.
Grab’s “Order at Table” launches in the U.S. at DFW.
Airport e-commerce platform Grab has launched its ‘bring your own device’ Order at Table (OAT) technology at Dallas Fort Worth International Airport, allowing passengers the convenience and control to order from their own devices without the need to download an app. More details on page 5.
TMI SPECIAL SERVICE REPORT: WE AN IDEA
New generation agency helps luxury brands prepare for business after travel stores re-open, as it continues to create exciting design displays at the POS throughout the Americas. Full story begins on page 6.