United States

DFW named Air Transport World’s 2019 Global Airport of the Year

Dallas Fort Worth International (DFW) Airport has been recognized as the 2019 Airport of the Year by Air Transport World (ATW). The award recognizes DFW’s innovation in providing a world-class customer experience, global leadership in sustainability, cost effective and efficient operations, excellent partnership with airlines, and collaboration with local communities to further develop the economic benefits […]

U.S. travel industry could lose $100 million a day during government shutdown

The partial federal government shutdown could reach a cost of more than $100 million daily for the U.S. economy just through the impact on travel, according to a preliminary calculation by the U.S. Travel Association’s economic research department. This includes a daily cost of nearly $50 million in direct domestic travel spending, plus more than $50 million in indirect and induced […]

Stellar Partners: Susan Stackhouse retires; Padraig Drennan named President & CEO

Stellar Partners, Inc. founder & Chief Executive Officer (CEO) Susan Stackhouse is retiring after leading the company for 30 years and Padraig Drennan,  President and Chief Operating Officer (COO) since 2017, will take over the role of President and CEO for the organization. “I am proud of Stellar’s success over the years. Now the time is […]

Indy Airport names Hudson Group and Paradies Lagardère as new retailers in first phase of “Concessions Refresh” bids

  The Indianapolis Airport Authority Board approved five new contracts for specialty retail and services vendors last week during the IAA’s monthly board meeting at the Indianapolis International Airport (IND), with Hudson Group and Paradies Lagardère both coming out with multi-store contracts. These contracts are the first round of approvals the Indy airport will make […]

Newark Liberty Airport selects Munich Airport Int’l to operate T1

The Port Authority of New York and New Jersey (PANYNJ) Board of Commissioners has selected Munich Airport International GmbH (MAI) to operate and maintain the new $2.7-billion Terminal One, which is replacing outmoded Terminal A. The vote took place at the December meeting. Beginning in 2019, MAI will manage operations, maintenance and concessions functions in the existing Terminal […]

LAX, Southwest celebrate new Terminal 1 guest experience

  Los Angeles World Airports (LAWA) and Southwest Airlines unveiled the new Los Angeles International Airport Terminal 1 on Nov. 30. The half-billion-dollar, curb-to gate redevelopment show-cases a new check-in area featuring self-service ticket kiosks, a nine-lane security checkpoint, new area for baggage claim, and dining and retail destinations with state-of-the-art design. Completion of the […]

International Shoppes transforms new T1 store in JFK to elevate the customer experience

International Shoppes’ transformation of its duty free offer at New York’s JFK Terminal 1 took another giant step forward with the opening of a stunning, upgraded 5,800 sqf liquor, tobacco, confectionery, and luxury store last month, designed to elevate the customer experience to new levels. The new store follows the opening last year of IS’ award-winning […]

Givenchy Beauty, Bloommiami create second interactive makeup activation

Following the success of its first makeup pop-activation in the U.S. at Los Angeles International Airport in August, Givenchy Beauty, working with Miami-based Bloommiami, has opened a second interactive makeup pop-up located at the luxury T Galleria by DFS in Waikiki, Hawaii. The 12-foot by 9-foot activation introduces two of Givenchy Beauty’s newest products: Le […]

DFASS Group acquires majority ownership and becomes sole managing partner of TRG Joint Venture at DFW Duty Free concession

DFASS Group has purchased the ownership interests held by former joint venture partners in the Dallas Fort Worth International Airport (DFW) duty free concession. The purchase, announced on Oct. 2, gives privately held DFASS Group full majority interest in the TRG Joint Venture (TRG), with no change in the ACDBE partners. The purchase indicates the […]

Is the Sino-U.S. trade war harming Chinese traffic growth to the States?

Special Report to Travel Markets Insider prepared by Luke Stockton, Counter Intelligence Retail  Historically, or for the last four years at least, international outbound capacity from China to the USA has surpassed overall growth in available seats departing the country, but in 2018 we have witnessed a reversal of fortunes for China’s sixth most popular […]

MIA opens first U.S. passport clearance facility with facial recognition

On February 27, officials from the Miami-Dade Aviation Department (MDAD) and U.S. Customs and Border Protection (CBP) hosted a ribbon-cutting ceremony to celebrate Miami International Airport’s newly renovated Concourse E federal inspection facility for international arrivals. The facility is the first in the country completely dedicated to providing expedited passport screening via facial recognition technology, […]