HMSHost made news last week with the announcement that the travel food & beverage specialist was returning to the airport retail business, and was doing so by acquiring the award-winning Stellar Partners. HMSHost exited the channel when it sold its 45 travel retail stores to World Duty Free Group between 2012-2015, when both companies were part of the Autogrill Group. Details on page 1.
By the Numbers. US international visitation breaks five-month growth streak.
IATA: passenger demand losing momentum. Pages 1 & 2.
Airports. Toronto Pearson opens new Terminal 3 retail space. Page 3.
Research. The Duty Free World Council and m1nd-set have released the quarterly KPI Monitor that measures Customer Satisfaction among airport travelers. The 2Q report reveals a marked improvement in perception levels of the overall shopping experience, says the research. See more on page 3 & 4.
Cruise. Norwegian Cruise Line has expanded its exclusive partnership with Jimmy Buffet’s Margaritaville, and will open two new themed restaurants following the success of the first Margaritaville at Sea aboard the Norwegian Getaway. See page 2.
People. Travel retail executive Michael Gebrael has joined Tea Forte as CEO. Page 1.