Carolyn Mariani starts own consultancy

Carolyn Mariani, one of the best-known and respected figures in travel retail, has started her own consultancy. A super star in inflight, she spent more than 17 years with 3Sixty Duty Free & More (formerly DFASS) in Miami, and now she’s bringing all that knowledge to her own business, appropriately named PIVOT305.

“After more than 20 years in travel retail, I have launched a consulting agency called PIVOT305. I chose the name Pivot to represent what so many companies and individuals, like myself, are having to do in response to the rapidly changing dynamics of our industry. And I chose ‘305’ to represent where I am geographically (Ed. Note: the Miami area telephone code),” Mariani tells TMI.

She comments: “I’m excited and energized to help businesses while they find their ‘new normal’. Whether it’s a short- or long-term project, consultation, or a go-to-market strategy, I have multi-category experience working with global, iconic brands as well as exciting new startups in everything from product development, sales, marketing, branding, merchandising, and vendor negotiations in the travel retail arena.”

Mariani reports that she has some projects lined up to start in the coming months and as PIVOT305’s “Chief Everything Officer,” she is open to new ideas and sharing the benefits of my experience. For more information, she can be reached at