m1nd-set

m1nd-set: Travel retail shopper priorities shift from price to experience  

According to ground-breaking research just published by leading travel retail research agency m1nd-set, the global travel retail industry is encountering a significant shift in consumer behavior, with price becoming less dominant in purchasing decisions as shoppers prioritize other beneficial aspects of the shopping experience in travel retail.   The research, which explores the reasons behind this […]

m1nd-set-sponsored purpose-driven sports program returns to Cannes for second time; event supports “inclusivity, diversity, and empowerment”

The second edition of m1nd-set’s purpose-driven Sunday sports program, taking place during the TFWA World Exhibition in Cannes, is gaining support with pledges from existing and new partners.  The Swiss research agency will be bringing the dynamic wheelchair rugby and blind football activity back to Cannes as part of the Sunday morning sports program before […]

m1nd-set: Latin America and the Caribbean Gen Z shoppers are the highest spenders in travel retail

A detailed presentation of Latin America & Caribbean shopper and air traffic research was presented by Swiss-based research agency m1nd-set at the annual ASUTIL conference, where m1nd-set CEO & Owner Dr. Peter Mohn revealed that the younger generations from the Latin America and Caribbean region are the highest spenders in travel retail. Gen Zs spend […]

m1nd-set GTR research reveals males, younger shoppers, and Asia Pacific consumers as the driving forces behind luxury shopping

Research from Swiss-based research agency m1nd-set reveals that more than half of luxury shoppers (57%) are younger than 35 years old. Millennials make up 42% of luxury shoppers in travel retail, while Gen Zs account for 15% currently. According to the research, Gen Zs have started to purchase luxury goods much earlier than the Millennials. […]

DFWC quarterly global shopping monitor reveals swings in shopping drivers and influencers

The Duty Free World Council (DFWC) reports significant changes in both purchase drivers and barriers, as revealed in the DFWC Q3 global shopping monitor. The research, which has been commissioned by the DFWC from Swiss-based research agency m1nd-set, was conducted over the three months from July – September 2022 and compares the findings with pre-Covid […]

m1nd-set sees significant growth potential for GTR from E-commerce

The latest research from indus-try research agency m1nd-set unveils significant room for growth in the online and mobile retail channel within global travel retail. The agency says that operators can increase overall travel retail sales by a more streamlined approach to e- and m-commerce. Awareness of service is key Compiled from interviews conducted among more […]

Nestlé reports that travel retailers laud ‘Food category’ ambition

Nestlé’s ambition to build food into the #1 category in travel retail received an extremely positive response from customers at this month’s TFWA World Exhibition & Conference. Nestlé presented its detailed strategy for unlocking the potential of food to retail partners at the Cannes show, highlighting key learnings from an in-depth research study commissioned through […]

m1nd-set marks 15th anniversary with new logo and corporate identity

Swiss travel retail research firm m1nd-set is marking its fifteenth anniversary with a refreshed corporate identity, new logo and redesigned website at m1nd–set.com. Still in its signature pink, the new logo accentuates the travel-centric nature of m1nd-set’s business with the new tagline “research beyond borders” and an upward pointing airplane. Both elements have been added […]

Post-COVID shopper conversion on the rise as m1nd-set tracks shopper trends past and present

Fewer travelers are visiting airport stores post-COVID-19, but more of those who do enter the stores are buying, says Swiss travel and travel retail market research agency m1nd-set in its latest consumer research findings. International travelers in these post-COVID-19 days are more likely to convert into buyers than they have been in recent years, according […]

ASUTIL and m1nd-set launch B1S recovery monitor to support return to growth

Latin American duty free association ASUTIL is among the first of the regional associations to partner with Swiss research agency m1nd-set to adopt m1nd-set’s recovery monitor and share insights with its members. mind-set is supporting the industry’s return to growth with traffic and shopping behavior insights from its data tool Business 1ntelligence Service (B1S). According […]

Brexit delivers significant new potential market for UK and EU duty free business

According to the latest report fromSwiss research agency m1nd-set, there might be a silver lining emerging from the confusion and crisis of the last year—in this case from Brexit.     m1nd-set reports that the number of travelers eligible to purchase duty free goods at European and British airports could increase by over 60%, following changes […]

m1nd-set: Shoppers see technology as key future trend for travel retail

Technology, the store experience and sustainability emerge as important trends that will influence shopper behavior according to the latest m1nd-set consumer insights study. The study was conducted among 1500 consumers who have traveled internationally in the past 12 months, and queried shoppers’ views on the key emerging retail trends and influencing factors that will impact […]