Fraport USA lands New York-JFK retail program concession contract at JetBlue’s Terminal 5

Fraport_Logo_USA_100%_CMYKFraport USA has announced it is the new retail developer at JetBlue’s home terminal – Terminal 5 (T5) at New York’s John F. Kennedy International Airport (JFK). Beginning April 1, Fraport USA will take over day-to-day management operations of T5’s retail program and will be responsible for managing all shopping and dining areas.

 

Fraport USA and JetBlue will collaborate on further enhancing the range of shops and restaurants, including a diverse lineup of unique and local New York-inspired offerings.

 

“New York is our home and T5 is a reflection of who we are,” said Marty St. George, Executive Vice President, Commercial and Planning, JetBlue. “We look forward to working with Fraport USA to further enhance the experience for our customers traveling through our state-of-the art home at T5. For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi. This experience will get even better with Fraport’s innovative approach and in-depth expertise focused on delivering a world-class experience.”

 

“Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level,” said Ben Zandi, president and CEO, Fraport USA. “Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”

 

Fraport USA (formerly Airmall) was the first to launch street pricing and branded airport retail programs in the U.S., which they say created the foundation for modern American airport concession development.

 

Fraport USA is the developer and manager of the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport and Pittsburgh International Airport.

 

Fraport USA is a wholly-owned subsidiary of global airport company Fraport AG Frankfurt Airport Services Worldwide.