AI-powered scan-and-go systems instantly ring up food and beverage items, offering travelers an expedited checkout process in as little as 10 seconds
Global restaurateur HMSHost has partnered with eight high-traffic international airports to help eliminate food and beverage lines at the airport with the installation of 60 Mashgin Touchless Self-Checkout Systems.
Mashgin’s scan-and-go systems slash wait times at checkout and service counters and are 100% touchless. Using computer vision, the systems instantly identify and ring up multiple items so passengers can scan, pay, and hustle to catch a flight in as little as 10 seconds.
The self-checkout systems are being installed at food and beverage locations in Charlotte Douglas International Airport, Dallas/Fort Worth International Airport, O’Hare International Airport, Kansas City International Airport, Harry Reid International Airport (formerly McCarran International Airport), Lihue Airport, Los Angeles International Airport, and Sky Harbor International Airport.
In total, 28 Mashgin Touchless Self-Checkout Systems are currently in-market for passenger use, with an additional 32 installations slated for 2022.
“Innovation is continuous at HMSHost in our effort to deliver the most efficient and enjoyable guest experience,” said HMSHost Vice President of Digital Neil Thompson. “The Mashgin Touchless Checkout System is all about speed. We know customers want to get in and out. It removes the need to scan bar codes and is 400% faster than traditional point-of-sale systems.”
A combination of cameras and artificial intelligence allows passengers to place food and beverage items for purchase on the Mashgin kiosk tray where they are instantly recognized and rung up in a single transaction. The final step is to use mobile pay, credit or debit card to complete the transaction.
Jack Hogan, Vice President of Strategic Partnerships at Mashgin notes that HMSHost is one of its earliest retail partners and has been a visionary in offering innovative customer choices.