Travel Markets Insider Newsletter Vol. 23 No. 25

The Travel Markets Insider newsletter is attached to this letter as a PDF file. To open the PDF file, please click here

Today’s super special issue of Travel Markets Insider is filled with exclusive news and interviews running the gamut of the travel retail markets.

In our lead story, Travel Markets Insider Publisher Lois Pasternak had a chance to speak at length with TFWA President Erik Juul-Mortensen and TFWA Managing Director John Rimmer about a range of topics, including the upcoming Tax Free World Exhibition & Conference in Cannes; the industry’s

new global campaign against illicit trade, and a prognosis of the future of travel retail, among other topics. Read the candid discussion, beginning on page 1.

In more Association news, Rene Riedi has been re-elected Board Chairman at the International Association of Airport & Duty Free Stores for an additional term. See who else is on the IAADFS Board, page 1.


U.S. airports dominate ACI ranking for 2021

Underlining the remarkable travel recovery underway in the United States, U.S. airports account for 11 of the Top 20 Busiest Airports in Airports Council International (ACI) World’s annual World Airport Traffic Dataset for the full year 2021.

See details on page 4.

Miami International showed the greatest improvement, with passenger traffic up by 99.9% in 2021. That momentum continues, with 2022 half year figures showing MIA has the strongest rebound among all large U.S. hubs, and is on pace for a record-setting year. Read full story on page 3.

Further consolidating its strong footprint in South America, DUFRY has extended its duty free and duty-paid retail contracts at Belo Horizonte International Airport in Brazil.

Page 5.


Nadine Heubel takes new senior position.

London-based strategic retail property consultancy Harper Dennis Hobbs (HDH) has announced the hire of Nadine Heubel as Senior Managing Director to head up travel retail operations in North America. See details on page 5. 


Duty Free Dynamics has further expanded its toy portfolio, welcoming the dynamic collections from Zuru Brands for global travel retail. Page 5.

SHISEIDO celebrates its 150th anniversary with a global campaign, From Life Comes Beauty. Page 6.

DFS invites customers to “Open Up Your Horizons” with the launch of its largest-ever Annual Beauty Campaign that includes a powerful metaverse and in-store beauty activations. Page 6.


Rouge Duty Free is set for a soft opening of its new flagship in St. Croix at the end of this month. Located in an historic mansion in the heart of Christiansted’s business district, Rouge Maison will house 2,500 square feet of retail space on the ground floor, an al fresco Rouge Bistro out back, as well as a Rouge Market House, selling liquor, champagne, wines, imported sweets, and more.

In an exclusive interview with TMI, Raymond Kattoura, whose company Duty Free & Travel Retail Group Inc. helps operate the business for Rouge Duty Free, talks about the new location – “it will be one of the most beautiful boutiques in the Caribbean” — and several others as the Rouge Group approaches 14 locations throughout the islands, nearly half way to its stated goal of reaching some 30 shops within the next five years. The full interview can be found on page 7.