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NOTE: We will once again be holding a gathering of Women in Travel Retail+ during the 2024 IAADFS Summit of the Americas, that will take place prior to the opening cocktail on Sunday evening, April 14th. Stay tuned for more details soon!
Today’s news:
It should come as no surprise that the latest Duty Free World Council KPI Monitor reports that air traffic has surpassed 2019 levels in all regions except Asia Pacific, which has been delayed with staggered re-openings. What may be surprising is that the Monitor shows that staff interaction levels are on the rise again, perhaps fueled by effective industry training programs on customer service and engagement. See more details on page 1 in today’s Travel Markets Insider.
In a very welcome move expanding the scope of its venues, the IAADFS has named Starboard’s Lisa Bauer to a newly created seat on the Association’s Board of Directors. Page 1.
In more cruise news, Seatrade Cruise Global has announced its theme and keynote speakers for the April 2024 event in Miami. Page 2.
AIRPORTS
The U.S. government has awarded nearly $1 billion in additional grants to improve airports. See some of the featured recipients on page 2.
Miami International Airport is the latest to announce that it reached record passenger and cargo numbers in 2023. Page 2.
AIRPORT CONCESSIONS
WH Smith North America has opened three new specialty concepts at Denver International Airport that celebrate neighborhoods and connectivity. Page 3.
WH Smith also opens its first retail concept at O’Hare with Chicago-themed ChiBoys clothing line. Page 3.
SSP America brings historic Jackson Soul Food to MIA. Page 3.
PHL Food & Shops welcomes three Hudson-operated retail concepts to Philadelphia International Airport. Page 3.
SUPPLIERS IN THE SPOTLIGHT
The Macallan partners with Cirque du Soleil to launch exclusive sensory experience at the Macallan Estate as the brand kicks off its 200th anniversary. Page 4.
Suzanne Somers Companies joins with Lenny DiCristofano’s WorldclassBrands for global Travel Retail distribution. Page 4.
Penderyn Whisky grows its travel retail business through appeal to single malt consumers. Read exclusive interview with Penderyn’s Simon Roffe by TMI’s Michael Pasternak. Page 5.
Juan Gentile’s DISC to distribute Sazerac spirits portfolio in select Caribbean domestic markets. Page 5.
GIVING BACK
Duty Free Americas brought together the travel retail community to successfully raise $1 million to help combat cancer at its 2024 Golf Day.
Page 6.
