Avolta has been awarded a 12-year duty free concession contract at Santiago de Chile International Airport by Chile’s Directorate General of Civil Aviation (DGAC) and the National Customs Service (Customs).
The new concessions are scheduled to commence in Q3 2026, and will expand Avolta’s established presence at Santiago de Chile Airport.
The new concession agreement with DGAC and Customs builds on Avolta’s 30-year track record in Santiago de Chile International Airport, where it already operates a successful duty-paid business.
Under the new agreement, Avolta will operate two expansive walkthrough duty free stores, including a nearly 3,000 square-meter departures store and a 2,800 square-meter arrivals store, along with additional last-minute outlets located within the concourses. Avolta says that these new spaces will allow it to introduce supplementary categories, elevating the travel retail offering with a focus on customer experience, integrating local culture, and offering premium services.
“This win is a testament to the trust built over many years and our deep understanding of Latin American travel retail. With this renewed partnership, we will deliver a reimagined experience that blends global best practices with the unique spirit of Chile,” said Enrique Urioste, President and CEO LATAM, Avolta.
“We are proud to continue contributing to the country’s tourism and economic growth while always putting passengers at the center.”
Avolta says that the new operations will reflect its dedication to customer-centric innovation while celebrating the richness of Chilean heritage through travel retail experience.
