Dufry wins new cruise contract and important Mexico City T2 concession

Useful tipsDufry has signed an agreement with Madrid-based Grupo Pullmantur to operate all gift shops onboard their fleet of four ships until 2022. The travel retailer also announces that it has won the concession contract to operate the very important duty free concession at Terminal 2 in Mexico City airport.

Dufry’s contract with Grupo Pullmantur covers close to 2,000 square meters of retail space distributed across 4 ships and runs until 2022. The shops will offer a wide range of products from several different categories such as liquor, tobacco, perfumes, cosmetics, confectionery, watches as well as jewelry, fashion, accessories and sunglasses among others.

Grupo Pullmantur’s main routes include some of the most important regions in terms of tourism: the Mediterranean, the seas of Northern Europe, the Caribbean, the coast of Brazil and the Canary Islands.

Dufry’s cruise and seaports business currently accounts for only 2% of the company’s turnover, according to the latest annual report, but cruise ships are considered one of the fastest growing tourism channels with huge room for future development.

In addition to the new Pullmantur contract, Dufry currently operates concessions on 20 ferries in Greece, and 14 cruise liners worldwide.


Mexico City T2
The duty free concession contract at Mexico City airport Terminal 2 with 400m2 of retail space rounds out Dufry’s operations at the airport which now accounts for close to 30 shops, showcasing all Dufry’s shop concepts: general travel retail shops, brand boutiques, specialized shops and convenience stores.

The concession at Terminal 2 had previously been held by Grupo Wisa.

Mexico City airport is the busiest airport in Latin America, handling 41 million passengers in 2016, of which 14 million were international passengers.

Julían Díaz, CEO of Dufry, commented:
“I am pleased with the new contracts in Mexico and with Grupo Pullmantur.

“The first confirms our leadership in Mexico and in Latin America, while the second illustrates our expertise and the strength of our portfolio with several different retail formats and will allow us to further extend our reach in relevant markets through the very interesting travel retail channel of cruise ships, which is one of our strategic growth areas.”