Travel Markets Insider Newsletter Vol. 16 No. 20

The Travel Markets Insider newsletter is attached to this post as a PDF file. To open the PDF file, please click on this link.


In a major retail story in the Americas, Nuance last week unveiled its expanded retail space in Toronto Pearson International Airport Terminal 1Roberto Graziani, President & CEO of Nuance comments that the new retail offer is “setting a new benchmark for North American travel retail.” See details on page 1.


Congratulations to Miguel Southwell who was officially confirmed as the new General Manager of Hartsfield-Jackson Atlanta International Airport by the Atlanta City Council last week. See page 1.


International Shoppes is launching an innovative mobile app at JFK Airport Terminal 5, which can extend the duty free offer beyond the confines of the store and provide an easy convenient way for passengers to shop in comfort. Michael Pasternak reports. Page 2.


The Fragrance Foundation feted the best of the Perfume World at New York City’s elegant Lincoln Center last week, and many familiar travel retail favorites came home winners. Read full report on page 3.


I had the great honor of attending the special event that selected the Diageo Global Travel best cruise line bartender at the DIAGEO RESERVE WORLD CLASS semi-final held last week in Miami.Shekhar Grover of Royal Caribbean International was crowned the winner and will advance now to the Diageo Reserve World Class Bartender of the Year Global Final taking place July 28- Aug 1, 2014 in London. Once again Spike Marchant, World Class Global Ambassador and one of the driving forces behind what has become the most exalted bartending competition in the world, was on hand to guide the competitors. Story on page 4 and a full array of event photos can be seen on the Travel Markets Insider Facebook page.


Employment Opportunities. Godiva has an opening for a Travel Retail Field Manager for the West Coast; Clarins has an opening for a West Coast Sales Coordinator based in Los Angeles. See page 4 for more details.