Airport e-commerce platform Grab and 3Sixty Duty Free have launched its first retail partnership at Dallas Fort Worth International Airport (DFW). The new partner-ship allows travelers to pre-order from a large range of travel retail products, either for collection in store or delivery to gate via the Grab platform. Jeff Livney, Chief Experience Officer at […]
Airports
3Sixty opens at Dallas Fort Worth Terminal C
Florida-based 3Sixty Duty Free & More has celebrated the grand opening of a new store located at Terminal C of the Dallas Fort Worth International Airport. Responding to the sharp increase in domestic traffic in Dallas Fort Worth, (which they say is currently the world’s busiest airport), 3Sixty has deployed a range of creative strategies […]
Ethos Farm & ABM create “magic moments” for passengers as they launch guest experience and concierge operations at LaGuardia Airport Terminal B
Ethos Farm launched a Guest Experience ambassador, concierge and VIP program at LaGuardia Airport’s newly redeveloped Terminal B on August 1, 2020. The contract is in partnership with ABM Industries and LaGuardia Gateway Partners. The terminal serves American Airlines, United, Southwest and Air Canada. Lauren Walsh, Co-Founder Ethos Farm Americas, explains the concept behind the new program. “The Guest Experience […]
LaGuardia Gateway Partners opens first seven gates of Western Concourse in new Terminal B
LaGuardia Airport opened the first seven gates of the Western Concourse of the new state-of-the-art Terminal B on August 5. When fully complete, it will be the home for American Airlines’ LaGuardia operation. The new 218,000sqf concourse will open in two phases. In this first phase, seven of 17 gates will open, along with the Gotham […]
U.S. airport store re-openings
Duty Free Americas Duty Free Americas has recently opened a few of its stores in Miami International Airport, confirms DFA CEO Jerome Falic. As reported last month, DFA has retained an Aventura-based physician, Dr. Michael Braun, to guide the company as it gets ready to re-open select stores closed due to the COVID-19 pandemic. “We […]
Aer Rianta International back in business at Montréal- Trudeau International Airport
Aer Rianta International (ARI) has re-opened The Loop international store at YUL Montréal- Trudeau International Airport. The store has been closed since March 24, in line with the government order for the closure of all non-essential outlets to contain the spread of coronavirus. ARI’s team in North America has taken a wide range of measures to […]
We An Idea agency helping luxury brands prepare for business after travel stores re-open
Despite the dire impact on the travel retail sector from the curtailment of flights throughout the Americas, a number of companies are preparing exciting new innovative design displays at the point of sale for when flights begin to fly again. We An Idea, a creative agency formed in 2016 by Juan Trelles and Ernesto Cajias, […]
New for1314 consortium introduces innovative high-tech solutions to combat current challenges
for1314, the intriguingly named consortium formed earlier this summer by travel retail industry veterans Christoph Henkel, Denz van der List, and Adil Raïhani, has taken the next step with its portfolio of “sophisticated, affordable technology” by introducing Density, a scalable people counting system. Designed to measure real-time space occupancy, not just entrance/exit count, Density has […]
U.S. carriers begin to resume flights to China and other international destinations
Delta Air Lines re-started service between Seattle and Shanghai-Pudong via Seoul-Incheon on June 25, operating twice per week. From July and beyond, it will also operate once-weekly flights from Seattle and Detroit, also via Incheon. Delta is the first U.S. airline to re-connect the U.S. and China since the temporary suspension in February due to the […]
Atlanta City Council votes to extend rent relief at Hartsfield-Jackson for concessionaires
The Atlanta City Council has voted to approve a request by Atlanta’s Hartsfield-Jackson International Airport to extend rent relief to airport restaurant and shop operators for a year, as the concessionaires continue to suffer from drastically reduced passenger traffic during the coronavirus pandemic. The Atlanta City Council Transportation Committee recommended to the Atlanta City Council […]
IAADFS joins U.S. airport concessions groups seeking $5 billion in financial relief
The International Association of Airport Duty Free Stores (IAADFS) co-authored a letter to the U.S. Congress with the Airport Restaurant and Retail Association (ARRA), the Airport Minority Advisory Council (AMAC), the National Parking Association (NPA), and the American Car Rental Association (ACRA), asking the U.S. Congress to provide financial relief for duty free, travel retail, […]
Hudson bring an authentic New York Experience to LGA TB with two new retail concepts
As part of the opening of the new Arrivals & Departures Hall at LGA Terminal B, Hudson debuted two new localized travel convenience concepts: NYC Aglow by Hudson and Mad Ave Market by Hudson. The new concepts are part of the new, seven year contract that Hudson has with LaGuardia Gateway Partners (“LGP”), the private […]
Vantage Airport Group opens new Terminal B Arrivals & Departures Hall at New York’s LaGuardia International Airport
New York LaGuardia International Airport officially opened its new Arrivals & Departures Hall at Terminal B on Saturday, June 13. The opening represented a significant milestone in the $5.1 billion transformation of the airport, reports Vantage Airport Group, the lead equity investor, developer and manager of LaGuardia Gateway Partners, which has been overseeing the redevelopment and […]
Airlines, airports gear up for cautious re-openings
A special TMI round-up compiled by Lois Pasternak Airports and airlines in some major countries are getting ready to emerge from lockdown, even as the world reached the unimaginable milestone of 5 million confirmed cases this week. More than 328,000 people have died to date and the real number is likely much higher. The […]
The future of airport concessions in a post-COVID-19 world
ALAN GLUCK, Sr. Manager Aviation, ICF Concessionaires need to understand the new business reality when they ask for relief COVID-19 has sent shockwaves throughout the world. From layoffs to business closings, social distancing to shopping only on days that correspond to the first letter of your last name, we have all seen and felt […]
